FAQ


Q: Are the suits high quality?
Q: Do you add any extra to the measurement?
Q: What if the suit doesn't fit when it arrives?
Q: What if the suit is damaged when it arrives?
Q: What if the suit falls apart after a few months?
Q: Do you have a shop where i can come and look at your jumpsuits?
Q: How can i contact someone about my order?


 

Q: Are your suits high quality?

All of our suits are made from the highest quality UK, USA and European materials. We source them from the very best companies to ensure all of our suits are built to last!

 

Q: Do you add any extra to the measurements?

Yes, There is a "Fit Type" drop down option on the measurements page when you go to place an order. The options are Tight, Regular and Loose. The Tight Fit is very tight with just 1cm added in some of the circumference measurements: chest, waist, hips, bicep, forearm, thigh, knee, calf and torso. The Regular has 2cm added in these areas and the loose Fit has 4cm added to allow plenty of free movement. If you are not sure which one you would like please feel free to get in touch.

 

Q: What if the suit doesn't fit when it arrives?

Sometimes people make mistakes. If your suit doesn't fit when it arrives we will look back at the order to try and work out where it has gone wrong. If for some reason we have made a mistake and sent the wrong measurements to the factory then we will correct your suit free of charge. If you have made a mistake with your measurements we can get the suit corrected but for this there will be a charge.

 

Q: What if the suit is damaged when it arrives?

Our suits are made to a very high standard and they are checked at multiple stages of the production process for quality control. If for some reason your suit was to arrive with damage we would replace or repair under warranty covering all postage charges.

 

Q: What if the suit falls apart after a few months?

It wont! Our suits are made from really high quality materials from the UK, USA and Europe. We build our suits to last unlike some other cheap suit manufacturers! If for some reason there was a manufacturing defect that causes the suit to fail we will replace the product no quibble under our guarantee! We will also consider replacement of any suit after guarantee expires based on the individual circumstances.

 

Q: Do you have a shop where i can come and look at your jumpsuits?

We don't have a shop. We do have Vertex dealers throughout the country and at some UK dropzones. If you get in touch with us we can let you know where your nearest dealer location is.

 

Q: How can i contact someone about my order?

You can contact us by e-mail or our contact form which can be found on our home page!