FAQ

All our suits are made from the highest quality UK, USA and European materials. We source them from the very best companies to ensure all our suits are built to last. We offer a one year guarantee against product defects due to workman ship or material failure.
We supply some of the largest names in the skydive world: The RAF, The Luftwaffe, several Dropzones around the world, and competing teams.
You can visit our testimonials page to find out what our customers have to say about our products or visit our Facebook page for more.
We are unmatched for our prices vs quality anywhere in the market. We do not achieve this by compromising quality or service, rather a hard-working dedicated team, who are happy to work on smaller margins than others. Also being UK based and using the £ as our payment method makes our suits very cheap to buyers outside the UK.
Yes, there is a "Fit Type" drop down option on the measurements page when you place an order. The options are Tight, Regular and Loose. The Tight Fit is very tight with just 1cm added in some of the circumference measurements: chest, waist, hips, bicep, forearm, thigh, knee, calf, torso and armpit. The Regular has 2cm added in these areas and the loose Fit has 4cm added to allow plenty of free movement. For anyone that requires an extra baggy suit we would recommend that you alter your measurements yourself before placing your order taking into account the fit type options mentioned above. If you are not sure which one you would like please feel free to get in touch.
Material choice can be used to adjust your fall rate. If you are a slow faller then we would recommend choosing a fast fabric. Taslan for FF suits and Ripstop or Taslan for RW suits.

To further aid your fall rate we would also suggest a tighter fitting suit to reduce drag. Please be advised that the biggest adjustment to fall rate can be made with your body position and although materials can help they are not the only factor.
Material choice can be used to adjust your fall rate. If you are a fast faller then we would recommend choosing a slow fabric. Polycotton can be used for all types of suits as well as Cordura, however Cordura is less flexible and a little less comfortable. Polycotton is a very hard-wearing fabric, and the most common choice for a slow fall suit.

To further aid your fall rate we would also suggest a looser fitting suit to reduce drag. Please be advised that the biggest adjustment to fall rate can be made with your body position and although materials can help they are not the only factor.
There are several ways you can get in contact with us. You can send us an e-mail, use our home page contact form or you can drop us a private message on Facebook. We try to excel when it comes to customer service and we will always reply to you as quickly as possible, offering direct communication 7 days a week, 16 hours a day. We are proud to have a 100% response rate within 40 minutes *rated on Facebook. So please if you have any questions let us know.
We calculate our lead times based on how many orders we have in the system. Our lead times are always an estimate, and changes in work load can sometimes result in slight delays, but often we beat the estimated lead time on our orders.
Yes, we do have a rush order service that can be selected at the checkout. There is an additional charge for this. If you choose to purchase the rush order service it will mean that your order will be put ahead of other orders in the cue to be made and should reduce the lead time by 1-2 weeks.
We can digitize any image, and use top of the line embroidery machines to produce fairly complicated images down to 1mm. The limitations are, we cannot graduate colours, and we would not be able to offer more than 4 colours per logo. For examples please look at our gallery, we've had everything from country flags to Angry Birds!
One of the biggest challenges with tailor made products is measuring. Because of this we have created a measuring guide page for you to get a full walk through guide on how to measure yourself before you place your order. If you do happen to make a mistake with your measurements and your suit doesn’t fit when it arrives then we will still look after you offer an alteration service at a small charge. This will require sending the suit back to us where we will adjust your suit to your new measurements.
There is a possibility that you may incur customs charges when you receive your suit. We ship our products all over the world and due to each country having different import / export regulations we are unable to offer advice on this matter. However customers from the UK, EU, USA do not incur any customs charges.